Introduction

I want to thank you for taking the time to read this guide on the questions you should ask before starting your kitchen renovation.

I’ve written this guide to help you distinguish between the reputable and not-so reputable kitchen renovation companies.

Choosing the right company can be the difference between a satisfying and terrible renovation experience – and my aim is to not only help you achieve the best result, but also to have a good experience.

What happens if:

Kitchen renovations are exciting – an opportunity to transform the most important room in your home and make it perfect for your lifestyle.

But what happens if:

• You choose the wrong company to carry out such a major and complex project?
• Those nightmare renovations you’ve heard about becomes your reality?
  Not worth thinking about, right?

Not worth thinking about, right?

As someone who has worked in this industry for more than 20 years, I’ve heard stories about people taking advantage of well-intentioned customers, or homeowners losing out because their chosen company just wasn’t up to the job. 

Needless to say, that’s never happened to one of my company’s clients. 

And it never will, because my philosophy is that a job isn’t complete until the client is 100% happy. 

But how do you avoid picking the wrong kitchen company?

That’s why I’ve written this guide. To help you:

• Ask the right questions BEFORE you put pen to paper on one of the bigger investments you’re likely to make. 
• Choose the quality providers who’ll provide the best value and make the whole experience as painless and free from inconvenience as possible. 

You will normally come across two main types of kitchen renovators …

• Solid, reputable companies with the expertise, staffing and processes to design, build and install a kitchen – who value their clients and back up their work with guarantees. 

• Unqualified fly-by-night operators who talk a good game at first and offer “too good to be true” prices – then deliver poor service and work, make countless excuses and pile on additional unexpected charges – an all too familiar story. 

Which one would you rather have in your home renovating your kitchen?