Questions You Should Ask About Warranties and Guarantees

Warranties & Guarantees:

Reputable companies guarantee their work. If there’s an issue or mistake that needs to be fixed, they should do the work at no extra charge. 

Less reputable operators will refuse to take responsibility for their mistakes. They’ll make excuses and might charge you more to get it fixed. 

Our project managers go to each client’s home and are always available to discuss a job. They will address any problems that may arise and will get those problems fixed. 

• What guarantees do you offer on the quality of your work? 
• What warranties do you offer for the products you use?
• Will you commit to fixing any issues that arise?

Tip:

If a company seems reluctant to commit to taking responsibility for any mistakes, that’s a red flag. 

How Rosemount does it:

• All cabinets, benches, fittings and accessories supplied by Rosemount are guaranteed for 10 years. We use the highest quality materials and hardware – like world-renowned Blum drawer hinges and runners – in all projects.   
• Our philosophy is simple: the job is only complete once our customer is 100% happy. We always go the extra mile to fix or resolve any issues.